Processing & Handling Times
Please be aware we only operate Monday – Friday during business hours and are not open during bank holidays. Please allow 1-2 days processing before your purchase is collected by the chosen courier.
We will aim to handle any orders made before 1pm the same day – but this cannot be guaranteed due to unexpected delays or increased orders during busy periods.
If you no longer require the items ordered, or wish to cancel – please notify us immediately to ensure the item is not dispatched.
All items will be shipped the same days if order is paid and placed by 1pm.
Small to Medium Items are shipped using Royal Mail 48 Hour and signed for services. These are a 2-3 working day delivery service.
Larger Items are shipped on a 2-3 day other courier service.
If the item is over 20kg (or mentioned in the product description) a Courier will have to be arranged by ourselves and the quote will be forwarded. Alternatively, you can arrange a courier to collect.
Customer can choose to pay extra for expedited delivery where item will be sent by Royal Mail Special Delivery or any other 24-48 Hours courier service for order.
We have to allow until 15 working days after the dispatch by Royal Mail prior sending a replacement out or issuing refund as Royal mail do not class the item as missing or lost until 15 working days have been lapsed.